TonderStatus

All systems operational

Scheduled maintenance

Incident history →
18:00–20:00 Mexico City (00:00–02:00 UTC)Expected duration: 2 hours
SPEI deposits

The maintenance on SPEI deposits has been rescheduled to Monday, October 19, 2026, 18:00–20:00 Mexico City (00:00–02:00 UTC).

Starts in 10 d 19 h

Components

Payins

90-day uptime · 100%Operational
90 days agoToday
100%
Operational
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100%
Operational
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100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational

Payouts

90-day uptime · 99.88%Operational
90 days agoToday
99.71%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
99.71%
Operational

Checkout & SDKs

90-day uptime · 100%Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational

API & Platform

90-day uptime · 100%Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational

Dashboard & Reporting

90-day uptime · 100%Operational
90 days agoToday
100%
Operational
90 days agoToday
100%
Operational
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100%
Operational
90 days agoToday
100%
Operational

Past incidents

Incident history →

Thursday, October 8, 2026

  • Completed
    Maintenance on SPEI deposits was completed at 07:00 Mexico City (13:00 UTC), on schedule. Our earlier notice saying it was taking longer than planned was sent in error. All services are operating normally.
  • Extended
    The maintenance on SPEI deposits is taking longer than planned. We now expect completion by 08:15 Mexico City (14:15 UTC). New SPEI transfers from your users will not be credited in real time; transfers received during the window are credited automatically once maintenance ends — no action is needed on your side.
  • In progress
    Scheduled maintenance on SPEI deposits is now in progress. New SPEI transfers from your users will not be credited in real time; transfers received during the window are credited automatically once maintenance ends — no action is needed on your side. We will confirm here as soon as it completes.
  • Reminder
    Reminder: scheduled maintenance on SPEI deposits starts in 1 hour, at 05:00 Mexico City (11:00 UTC). Expected duration: 2 hours. New SPEI transfers from your users will not be credited in real time; transfers received during the window are credited automatically once maintenance ends — no action is needed on your side.

Wednesday, October 7, 2026

No incidents reported

Tuesday, October 6, 2026

No incidents reported

Monday, October 5, 2026

No incidents reported

Sunday, October 4, 2026

No incidents reported

Saturday, October 3, 2026

No incidents reported

Friday, October 2, 2026

No incidents reported

Thursday, October 1, 2026

No incidents reported

Wednesday, September 30, 2026

No incidents reported

Tuesday, September 29, 2026

No incidents reported

Monday, September 28, 2026

No incidents reported

Sunday, September 27, 2026

No incidents reported

Saturday, September 26, 2026

  • Completed
    Maintenance on SPEI payouts to bank accounts was completed at 06:20 Mexico City (12:20 UTC). Queued payouts have been sent and all services are operating normally.
  • In progress
    Scheduled maintenance on SPEI payouts to bank accounts is now in progress. Payouts are queued and will be sent automatically once it completes.
  • Scheduled
    On Saturday, September 26, 2026 from 06:00 to 06:20 Mexico City (12:00–12:20 UTC), the SPEI network will undergo scheduled maintenance. During the window, SPEI payouts to bank accounts will not be processed (maximum 20 minutes); payouts submitted during the window are queued and sent automatically once it ends. Not affected: SPEI deposits, card payments, OXXO Pay, wallets, dashboard and API. We will post an update here when maintenance starts and when it completes. Questions: support@tonder.io.

Friday, September 25, 2026

No incidents reported